Swansea Bay health workers secure back pay deal

Swansea Bay University Health Board has agreed a deal to settle a long-running dispute with more than 1,000 healthcare support workers.

Swansea Bay healthcare support workers © Natasha Hirst

Swansea Bay healthcare support workers © Natasha Hirst

The board has confirmed it will provide back pay to staff who had been paid at the wrong grade for their increasingly complex roles. The staff had been carrying out clinical duties for many years, which would normally be associated with a higher grade, including patient observations, blood monitoring and ECG tests.

Unison says the news is ‘a major victory' for healthcare support workers and a direct result of their determined campaign.

Tanya Bull, Unison Cymru head of health, said: ‘Healthcare support workers represented by UNISON in Swansea Bay have fought hard to be recognised and rewarded properly. They should be proud of this win and of forcing their employer to change course.

‘This outcome was only possible thanks to significant intervention from the Welsh government, without which it's unclear whether Swansea Bay would have done the right thing by these staff.'

In response, Swansea Bay University Health Board, said: ‘Staff will now receive their compensatory payments, salary arrears and new Band 3 salaries in the December pay run, in time for Christmas.

‘We fully acknowledge, and apologise for the distress caused by our decision last month to pause the implementation of the agreement. This was never our intention - we wanted to ensure that our local agreement was in parity with their colleagues across the rest of NHS Wales.'

The health board added: ‘Health board and Welsh Government colleagues have worked relentlessly over the past few weeks ensuring our local agreement is in line with the latest draft of the national agreement.'

BREAKING NEWS: Consultants announce strike action

BREAKING NEWS: Consultants announce strike action

By Lee Peart 26 October 2026

Medical consultants in England have announced strike action in November in a dispute over pay.

THE BIG INTERVIEW: Making a difference that lasts

By Lee Peart 26 October 2026

Acting chief nurse, Julie Kirby, shares how Kent and Medway Mental Health NHS Trust’s Quality Improvement Plan is designed to improve care, strengthen safety...

Bedfordshire Hospitals completes patient records digitisation

By Lee Peart 22 October 2026

Bedfordshire Hospitals NHS Foundation Trust has completed the digitisation of general adult patient records across Bedford Hospital and Luton & Dunstable Hos...


Popular articles by Liz Wells