Acute medical unit to reduce pressure on hospital's emergency department

A new acute medical unit (AMU) is set to reduce pressure on the emergency department at Harrogate District Hospital.

(c) Harrogate and District NHS Foundation Trust

(c) Harrogate and District NHS Foundation Trust

Operating 24/7, the AMU will act as a single assessment unit for acutely unwell patients who have been referred by their GP, the emergency department or outpatient departments.

Jonathan Coulter, chief executive at Harrogate and District NHS Foundation Trust (HDFT) said: ‘We are committed to providing the highest levels of healthcare for our patients, and the new AMU will help us to further improve the services we offer by increasing capacity and streamlining urgent care. 

‘This new, state of the art facility will be the first point of entry for many people referred to our hospital, and it is important to create a calm environment where assessments and treatments can be carried out swiftly and efficiently, reducing waiting times and supporting staff to deliver the highest standards of care.

‘Winter is always a busy time for the NHS with an increase in patients with respiratory conditions. Opening this new unit will mean we are better prepared for the months ahead.'

The AMU delivers a 30% increase in bed capacity on the hospital's previous assessment unit. The 32 bed unit comprises several bays, five en-suite side rooms and three medically enhanced care beds for higher dependency patients. The AMU also includes an ambulatory area, providing the opportunity for patients to walk and move around, which also features supportive recliner chairs.

Modern digital systems will further improve on the service provided to patients - including the nurse Smartcall system, which provides nursing staff with instant alerts on digital devices when patients press a call button when they require assistance.

For staff, there is also a new multidisciplinary team office which will enable better collaborative working.

The launch follows the opening of ED2 in late 2023, which has reduced waiting times and improved flow throughout the hospital by streaming patients with minor injuries and illness on a separate queue from those with more serious conditions.

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