Partnership to explore the role of AI in mental health services

NHS Confederation’s Mental Health Network is working with AI supplier Limbic to explore how the technology can be safely and effectively adopted across mental health services.

© Aristal/Pixabay

© Aristal/Pixabay

The project will engage with providers already using AI tools, gathering intelligence through the Mental Health Network, focused discussions and a roundtable in early 2026.

The project will: 

  • Identify the barriers and opportunities facing NHS systems related to AI use and long-term adoption in mental health care.
  • Provide practical guidance on AI adoption, supported by case studies and examples of use in mental health. 
  • Support systems looking to expand their use of AI tools and create an environment in which they can thrive.

Rebecca Gray, director of the NHS Confederation's Mental Health Network, said: ‘The 10-Year Health Plan sets out a vision for a health service that embraces digital and AI to improve access and the effectiveness of care. The rise of AI-enabled tools presents both opportunities and challenges. Issues of safety, effectiveness, accessibility and a lack of guidance mean that there is a real need for support in this area.'

She added: ‘We need to give members the confidence to make informed decisions focused on the biggest areas of need, sharing practical examples of what works, and ensuring that AI strengthens services rather than adding unnecessary complexity.'

Kathleen Henrick, UK general manager at Limbic, said: ‘By sharing our experience from deployments across the NHS and learning from mental health leaders, we can ensure AI adoption is guided by clinical need and patient safety.

‘Together, we can move beyond the hype, and focus on regulated clinical AI solutions that deliver measurable value across the care pathway.'

The project will result in a user guide, which is due to be launched in March 2026. The work will also feature at NHS Confederation's annual Mental Health and Learning Disabilities Conference and Exhibition in April 2026.

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