Report 'lays bare significant challenges' caused by CQC inspection model

A Care Provider Alliance report has revealed the ‘significant challenges’ services have faced since the adoption of the CQC’s Single Assessment Framework.

(c) Markus Winkler/Pixabay

(c) Markus Winkler/Pixabay

The report, which was commissioned by the CQC, features contributions from over 1,200 providers and includes 11 key recommendations aimed at improving the CQC's regulatory approach and rebuilding trust.

James Bullion, chief inspector of adult social care and integrated Care, said: ‘This report gives us a practical agenda for change which we will incorporate into our urgent improvement work underway in CQC.'

Bullion acknowledged the ‘strength of feeling from providers about the need to improve their experience of inspection' and the ‘distressing impact of approaches to regulation and assessment on their organisations and mental wellbeing'.

The 11 recommendations, which can be read in full here, include reducing inconsistencies in implementation, training inspectors to understand and respect care providers and introducing an independent body to mediate all complaints and challenge processes.

Professor Martin Green, chief executive of Care England, said: ‘The findings lay bare the significant challenges providers have faced with the Single Assessment Framework - ranging from confusion and inconsistency to a lack of meaningful engagement with the sector.

‘For too long, providers have felt unheard, navigating a system that is burdensome, unclear, and at times detrimental to staff morale and service improvement. Now, thanks to the collective efforts of Care England, our members, and the wider CPA, these concerns are impossible to ignore.'

RCGPs calls on home secretary to remove barriers for international GPs

RCGPs calls on home secretary to remove barriers for international GPs

By Liz Wells 28 November 2025

The Royal College of GPs has written to Home Secretary Shabana Mahmood calling for urgent action to address the barriers International Medical Graduates (IMG...

Report sets out how to make integrated health organisations a success

By Liz Wells 27 November 2025

The ingredients of a successful integrated health organisation (IHO) are set out in a new policy paper by The NHS Confederation and UK and Ireland law firm B...

BREAKING NEWS: Over 100 neighbourhood health centres to launch by 2030

By Lee Peart 26 November 2025

Chancellor Rachel Reeves has announced that 120 of 250 new neighbourhood health centres will be operational by 2030.


Popular articles by Lee Peart