Hampshire trust enhances ED performance through digital integration

University Hospital Southampton NHS Foundation Trust (UHS) has successfully digitised emergency department processes, integrating disparate patient data and providing visibility of patient status and A&E activity across its largest site Southampton General Hospital.

© University Hospital Southampton NHS Foundation Trust

© University Hospital Southampton NHS Foundation Trust

UHS chose to implement Alcidion's Miya Emergency to deliver real-time department-wide visibility of patient movements, integrate with key source systems and provide a clear clinical overview of patient acuity and prioritisation, enriching the patient longitudinal record. The trust also wanted to digitise clinical documentation to eliminate a significant administrative burden.

The new solution is integrated with several existing clinical systems, building on the value of UHS's existing infrastructure. These integrations mean Miya Precision is able to expose data from various hospital systems in a single interface, providing clinicians with a consolidated view of patient information without needing to log into and navigate between multiple applications.

Shortly after the launch, UHS teams had quickly transitioned to the new ways of working, creating more than 5,000 digital documents a day. This transition was possible as the clinical teams were able to co-design the digital forms to meet their needs, simplifying the transition from paper processes to digital forms.

The busy emergency department experienced peak activity in the first week of operations, managing more than 200 patients concurrently in the system. Feedback from the clinical staff highlighted the importance of the access to information and visibility of patient movements that Miya Emergency provided in helping to manage these volumes.

UHS have access to operational views with Miya Command, which provides a data visualisation across the ED, allowing leadership and operational teams to quickly identify and address access blocks as they develop.

The go-live follows a similar deployment at neighbouring trust Hampshire Hospitals NHS Foundation Trust, who went live with Miya Emergency in 2024 at Andover War Memorial, Basingstoke & North Hampshire and Royal Hampshire County Hospitals.

Paul Deffley, Alcidion UK managing director, said: ‘The A&E is often one of the most scrutinised parts of the hospital and we applaud them for a seamless transition to digital with Miya Emergency.

'It is especially exciting to see multiple trusts in the same ICS successfully running on Miya Precision - this is how we really begin to unlock powerful value for patients across regions and support integrated, longitudinal care.'

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