Abuse and staff shortages causing NHS call handlers to quit or go off sick
By Liz Wells 27 March 2026
Staff handling urgent medical calls on the NHS 111 service are leaving in large numbers due to heavy workloads, staff shortages and abusive callers, new research reveals.
Director of Adults Commissioning and Provider Services
£100,731 - £104,625
Trafford, Greater Manchester£100,731 - £104,625
Social Worker - Children's Assessment and Safeguarding
£36,363 up to £46,142
North East Lincolnshire£36,363 up to £46,142
Director of Adults Commissioning and Provider Services
£100,731 - £104,625
Trafford, Greater Manchester£100,731 - £104,625
Social Worker - Children's Assessment and Safeguarding
£36,363 up to £46,142
North East Lincolnshire£36,363 up to £46,142
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