Abuse and staff shortages causing NHS call handlers to quit or go off sick
By Liz Wells 27 March 2026
Staff handling urgent medical calls on the NHS 111 service are leaving in large numbers due to heavy workloads, staff shortages and abusive callers, new research reveals.
Service Director – Children's Social Care
From £106,618 to £113,740 (Grade O)
Newbury - Council Offices, Market StreetFrom £106,618 to £113,740 (Grade O)
Shift Supervisor – Children’s Home
Grade 6, £26,825 to £28,142 per annum + Standby allowance
Newport, Isle of WightGrade 6, £26,825 to £28,142 per annum + Standby allowance
Multi-Systemic Therapy Team Supervisor
£48,072 - £54,994 per annum
Crewe, Cheshire£48,072 - £54,994 per annum
Most Read News
Service Director – Children's Social Care
From £106,618 to £113,740 (Grade O)
Newbury - Council Offices, Market StreetFrom £106,618 to £113,740 (Grade O)
Shift Supervisor – Children’s Home
Grade 6, £26,825 to £28,142 per annum + Standby allowance
Newport, Isle of WightGrade 6, £26,825 to £28,142 per annum + Standby allowance
Multi-Systemic Therapy Team Supervisor
£48,072 - £54,994 per annum
Crewe, Cheshire£48,072 - £54,994 per annum
Most Read News
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