Abuse and staff shortages causing NHS call handlers to quit or go off sick
By Liz Wells 27 March 2026
Staff handling urgent medical calls on the NHS 111 service are leaving in large numbers due to heavy workloads, staff shortages and abusive callers, new research reveals.
Assistant Team Manager - Adoption
From £48,738 - £53,051
Knaresborough, North YorkshireFrom £48,738 - £53,051
No Wrong Door Team Manager – (Registered Children’s Home Manager)
£53,051 to £57,372 per annum
Harrogate, North Yorkshire £53,051 to £57,372 per annum
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Assistant Team Manager - Adoption
From £48,738 - £53,051
Knaresborough, North YorkshireFrom £48,738 - £53,051
No Wrong Door Team Manager – (Registered Children’s Home Manager)
£53,051 to £57,372 per annum
Harrogate, North Yorkshire £53,051 to £57,372 per annum
Most Read News
- Trust 'deeply sorry' after inappropriate medical record access allegations
- A&E overcrowding contributed to 554 hospital deaths
- THE BIG INTERVIEW: Neighbourhood health through a cancer lens
- InTouchNow secures £2.3m seed funding for GP AI voice agent
- Plans for UK's first Workplace Health System revealed
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