Prescription tracking feature goes live on NHS App

Millions of patients can now track their prescriptions thanks to roll-out of a new feature on the NHS App.

(c) John Cameron/Unsplash

(c) John Cameron/Unsplash

The feature is designed to help reduce unnecessary calls and visits to pharmacists with 45% of calls estimated to be from patients asking if their prescription is ready.

Secretary of state for health and social care, Wes Streeting, said: ‘By harnessing the power and efficiency of modern tech, we're saving patients time, driving productivity and freeing up hardworking pharmacists to do what they do best – helping patients, not providing status updates.

‘This is just one example of our mission to shift the NHS from analogue to digital as we continue to push our health service into the modern age through our Plan for Change.'

Almost 1,500 high street chemists, including Boots, have signed up to the service, which is expected to be made available to nearly 5,000 more pharmacies over the next 12 months – covering 60% of those in England.

The prescription tracking feature is just one of many planned improvements to the NHS App, which will soon expand to offer patients more appointment options and greater choice as part of the Government's commitment to put patients in control of their healthcare and reduce waiting lists.

Simple ways healthcare systems can reduce supply chain delays in patient care

Simple ways healthcare systems can reduce supply chain delays in patient care

04 November 2025

The healthcare supply chain is the lifeline that connects critical medical products to the patients who need them. For any healthcare system, particularly a ...

Government 'won't look' away as children become unhealthier

By Liz Wells 04 November 2025

Health and social care secretary Wes Streeting says that the government ‘won’t look away as kids become unhealthier’, his comments come as new figures reveal...

Unregistered sonographers 'pose a danger' to mothers and unborn babies

By Liz Wells 04 November 2025

Healthy foetuses are being misdiagnosed as dead or malformed, and pregnant women are facing life-endangering situations, because high-street baby-scan clinic...


Popular articles by Lee Peart