NHS apologises after thousands miss screening due to admin error

Over 5,000 people have missed routine screening since 2008 due to an admin error it has been revealed.

(c) National Cancer Institute

(c) National Cancer Institute

In a Written Ministerial Statement to the House of Commons yesterday, Parliamentary under secretary of state for public health and prevention, Ashley Dalton, said NHS England had written to 5,261 people who missed screening due to their General Practice registration process not being completed correctly.

Dalton revealed up to 10 patients have been diagnosed with a relevant cancer and were not invited for screening. Sadly, around 10 people who were not invited for screening may have died from a relevant cancer.

The issue affected bowel, breast and cervical cancer screening programmes, as well as abdominal aortic aneurysm screening.

Steve Russell, NHS national director for vaccinations and screening, said: ‘The NHS is contacting 5,261 people who have not been invited for screening due to their GP registration not being fully completed – this issue has now been fixed and everyone affected will be offered support and any catch-up screening as soon as possible, including where they may now be above screening age.

‘We would like to extend our sincere apologies to those affected for this error and any additional worry this may have caused – anyone who is concerned they may have missed an invitation to screening can call our dedicated helpline for support and further information.

‘Around 15m people are invited to NHS screening every year and it is important that everyone eligible can access these life-saving programmes. The NHS has issued guidance to GP practices and integrated care boards to make sure all patient registrations are fully completed and has put in place new measures to ensure all eligible people are invited for screening.'

ROUNDTABLE: Why neighbourhood health's moment has arrived

ROUNDTABLE: Why neighbourhood health's moment has arrived

By Lee Peart 05 May 2026

There is a quiet but determined shift underway in how health and care services are imagined and delivered across England. No longer confined to hospitals or ...

THE BIG INTERVIEW: Hospitals in the home

By Lee Peart 05 May 2026

Clinical lead for virtual wards Dr Bushra Alam shares how NHS Greater Manchester ICB is leading the way in shifting care to the community through its Hospita...

Streeting's health experiment

21 April 2026

The health deals recently handed to mayors could resolve flaws that have dogged the NHS since its inception, writes Matthew Taylor


Popular articles by Lee Peart