Browett is a former chief executive of Tesco.com and has also held senior leadership roles at Dixons, Apple and Dunelm. He is currently chair of the Institute of Directors and is the former chair of Octopus Group and former non-executive director at EasyJet. 

Browett said: ‘I'm delighted to take up the role of chair of the Online NHS Trust, which will deliver NHS Online, as we take this important step towards bringing patients faster and easier access to specialist care. 

‘In my previous roles across technology and retail, I've seen how much people value services that are intuitive, responsive and built around their needs and look forward to helping shape this new way of delivering NHS care. 

‘The new trust board brings a wealth of expertise from across and beyond the health sector and together we will build an organisation focused on making a real difference to patients.'

NHS Online, which was announced by the Prime Minister in September 2025, will provide virtual specialist care for patients through the NHS App and video consultations, has now been formally established as the Online NHS Trust. 

It will aim to provide up to 8.5m virtual appointments and assessments in its first three years of service delivery, with conditions including menopause and prostate problems, recurring urinary tract infections and iron deficiency anaemia among those being treated when services launch next year.