Electiva launches Patient Charter

Private healthcare provider Electiva Healthcare Group has unveiled a new Patient Charter and strengthened clinical governance framework.

Lee Rycroft, chief clinical officer at Electiva Healthcare Group and Dr Sayani Sainudeen, chair, Electiva Healthcare Group (c) Electiva

Lee Rycroft, chief clinical officer at Electiva Healthcare Group and Dr Sayani Sainudeen, chair, Electiva Healthcare Group (c) Electiva

The announcement comes amid growing national focus on clinical governance, as healthcare providers face increasing scrutiny to ensure patient safety and quality keep pace with rising demand for elective care, widening patient choice and rapid technological change.

Lee Rycroft, chief clinical officer at Electiva Healthcare Group, said: ‘The Patient Charter clearly defines what patients can expect from us and what we expect from ourselves. It strengthens our commitment to openness, compassion, safety and accountability, while ensuring patients remain central to every decision we make and every improvement we deliver.'

Electiva expects clinical governance to become one of the most significant differentiators in modern healthcare, as providers respond to growing scrutiny, increased patient expectations and more personalised, technology-driven care.

Rycroft added: ‘Strong clinical governance is essential to maintaining patient confidence. As healthcare evolves, quality and safety must advance at the same pace as innovation. We expect to see greater use of data-driven improvement, stronger safety cultures and increased focus on equity and transparency across the sector in 2026.'

The private healthcare company operates hospitals in Manchester and Glasgow with plans to open services in London, Newcastle, Nottingham and Bristol.

 

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