Digital platform aims to transform patient safety and recall systems in general practice

A new digital platform has launched to transform GP experience and improve patient safety across the UK.

Digital platform aims to transform patient safety and recall systems in general practice

BookYourGP, developed by Hummingbirds Medical, is a fully automated patient review and recall system.

The platform enables GP practices to organise, coordinate, automate, and monitor all reviews in one place, with full visibility of due, overdue, and high-risk recalls. It is fully compliant with NHS DCB0129 safety standards.

The system comes preloaded with 86 registers and 35 default parameters, covering conditions such as asthma, COPD, diabetes, dementia, frailty, cardiovascular risk, and mental health. In an average 8,500-patient practice, it automatically tracks between 500,000 and 800,000 data points, with risk stratification and safety flags ensuring high-risk patients are prioritised.

Its Skills Matrix matches patients to the right clinician and appointment length, while real-time dashboards give oversight of every recall.

In addition, seamless integration with EMIS and SystmOne through NHS Digital ensures smooth adoption.

On average, practices save 3,000 appointments and 500 staff hours per year, according to Hummingbirds Medical.

Dr Rakeeb Chowdhury, founder of Hummingbirds Medical and practising GP, said: ‘Recalls are not just administrative tasks, they are the foundation of safe, proactive care.

‘BookYourGP ensures every patient is monitored, prioritised, and seen at the right time by the right clinician. This is about improving patient outcomes while supporting practices under unprecedented strain.'

The platform has already been recognised by Health Innovation Yorkshire & Humber, Propel Digital Accelerator, the RCGP IMP accelerator, and the NHS Clinical Entrepreneur Programme.

Digital intelligence key to improving patient flow, report finds

Digital intelligence key to improving patient flow, report finds

By Lee Peart 06 May 2026

Digital intelligence is key to improving patient flow, according to a Public Policy Projects report.

Getting Britain back to work

05 May 2026

Kyle Lunn, managing director of health at ClearCourse, explains why private MSK clinics must embrace technology to support Britain’s ‘Back to Work’ strategy

ROUNDTABLE: Why neighbourhood health's moment has arrived

By Lee Peart 05 May 2026

There is a quiet but determined shift underway in how health and care services are imagined and delivered across England. No longer confined to hospitals or ...


Popular articles by Liz Wells