Guidance and resources will be issued to make rights clearer in response to concerns about blanket restrictions and family members being denied access to vulnerable patients, as well as residents and families being cut out of decisions around care or visitation.
The CQC will monitor compliance and intervene where necessary to ensure people's rights are being protected.
Minister of state for care, Stephen Kinnock, said: ‘No one should be separated from their loved ones unnecessarily. Contact with family and friends should not be seen as a luxury but a basic part of good care.
‘This system must work for residents, patients and their loved ones and we are ensuring it does. These changes will protect patients and residents, give families a stronger voice, and help make sure care is more compassionate, open and humane.
‘Meaningful contact with loved ones is a fundamental aspect of high-quality, person-centred care and mitigates the impact of isolation of individuals in health and care settings.'
Care Right's UK chief executive, Helen Wildbore, said: ‘We should all be able to have the support of our closest friends or family when we need them. We continually support older people who have access to their trusted loved ones restricted, limiting vital practical support they offer, and causing serious detriment to wellbeing and dignity.
‘We welcome the news that ministers are exploring legislative change to promote the importance of family and carers as equal partners in care. The legal right to a Care Supporter would ensure everyone has access to their trusted loved one when they most need support.'
