Watchdog finds 'serious failings' in NHS complaints system

Watchdog finds 'serious failings' in NHS complaints system

By Lee Peart 28 January 2025

An investigation has found ‘serious failings’ in how the NHS listens to and responds to patient feedback.

frederica-diamanta

Public Health Improvement Coordinator (CDC)

Grade 9, £38,653 - £42,728 (pay award pending)

Doncaster, South YorkshireGrade 9, £38,653 - £42,728 (pay award pending)

RECRUITER: City Of Doncaster Council

Social Care Worker - Extra Care Housing - WMF3012e

£33,366 - £34,314

Cumbria / Various £33,366 - £34,314

RECRUITER: Westmorland and Furness Council

Senior Social Worker/AMHP - Enhanced Team East

Grade 10 - Grade 11, Career Grade, 37 hours, Permanent

Wakefield, West YorkshireGrade 10 - Grade 11, Career Grade, 37 hours, Permanent

RECRUITER: Wakefield Council

frederica-diamanta

Public Health Improvement Coordinator (CDC)

Grade 9, £38,653 - £42,728 (pay award pending)

Doncaster, South YorkshireGrade 9, £38,653 - £42,728 (pay award pending)

RECRUITER: City Of Doncaster Council

Social Care Worker - Extra Care Housing - WMF3012e

£33,366 - £34,314

Cumbria / Various £33,366 - £34,314

RECRUITER: Westmorland and Furness Council

Senior Social Worker/AMHP - Enhanced Team East

Grade 10 - Grade 11, Career Grade, 37 hours, Permanent

Wakefield, West YorkshireGrade 10 - Grade 11, Career Grade, 37 hours, Permanent

RECRUITER: Wakefield Council