Surrey hospital's maternity services rated good by CQC

Maternity services at St Peter’s Hospital in Chertsey, Surrey have been rated good by the CQC.

(c) Ashford and St Peter’s Hospitals NHS Foundation Trust

(c) Ashford and St Peter’s Hospitals NHS Foundation Trust

The CQC staff delivered good care and treatment following evidence-based practice and women and birthing people had good outcomes.

The regulator commented: ‘Staff were kind, caring and compassionate. The department and staff were well-led by strong leaders who embodied the cultures and values of their workforce. There was improved governance, risk management and culture.

‘There was a good safety culture where events were investigated, and learning was embedded to promote good practice.'

The regulator added the service was in breach of the legal regulation within safe care and treatment, however, in regard to completing daily checks of emergency equipment.

Louise Stead, group chief executive at Ashford and St Peter's and Royal Surrey Hospitals, said: ‘We are delighted that the CQC has recognised the work of our teams to improve care and experiences for everyone who uses our maternity services. This result is a testament to the team's hard work, resilience and determination to deliver sustained improvement.

‘As with every inspection, the report also sets out areas where further improvements are needed. Much of this work is already well underway, with changes embedded since the inspection to strengthen both the quality of care and the experience for patients, families and staff.'

John Machin, acting chair at Ashford and St Peter's Hospitals said: ‘This is a fantastic achievement for the team – I know they have worked tirelessly over the last two years to make sustainable changes that will benefit the families under our care. I'd like to thank our staff and those using our services who shared their feedback and experiences as part of this inspection.'

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