Record numbers using NHS App to manage health

Record numbers of people are using the NHS App to manage their health, according to new statistics.

© Pexels/Pixabay

© Pexels/Pixabay

The latest figures show that the NHS App now has more than 39million registered users.

In addition, 67.8 million repeat prescriptions were ordered through the app in the past 12 months (1 December 2024 to 30 November 2025). 

The latest usage figures show 62.3 million logins for the NHS App during November – a 43% increase on the monthly average over the past 12 months. There were also 20.8 million views of GP health records, 6.6 million appointments managed for hospital and other secondary care services, and 6.3 million repeat prescriptions ordered during November.

Analysis from NHS England has also found that more than 313,000 people used the app on Christmas Day last year, with more than 200 logins every 60 seconds on average.

Jules Hunt, interim director general for technology, digital and data, said: ‘The NHS is there for people all day, every day and it's great to see that over 300,000 people opened up the NHS App on Christmas Day last year to get the help they needed. 

‘Nearly 40 million people in England are now registered with the NHS App and I'd encourage anyone who needs it to log into the app over the festive season to take advantage of the range of features it now offers – from tracking when your prescription is ready to checking the latest health advice.'

Health innovation minister Dr Zubir Ahmed added: ‘It shows how convenient it is to have the NHS in your pocket that record numbers of patients have used the App this year.

‘From prescription trackers to family features, we've upgraded the app this year to make it more helpful, and we are striving to deliver more improvements in the New Year as we build towards the launch of the NHS virtual hospital.'

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