The service helps people living with conditions, including chronic obstructive pulmonary disease (COPD), obesity and hypertension, to manage their medication, monitor symptoms, identify early warning signs and receive education on their conditions.
Dr Dan Bunstone, clinical director at WIN PCN, said: ‘Too much of chronic disease care is reactive. We see patients when something has already gone wrong. Aide changes that by keeping in touch with patients every day, regardless of their condition, whether that's COPD, hypertension, or obesity. It means we can support them proactively and pick up on issues before they escalate.'
WIN PCN covers six surgeries and around 55,000 patients.
Respiratory conditions, including COPD flare-ups, remain the leading cause of A&E visits in Warrington. More than 70% of adults in Warrington are also classified as overweight or obese, well above the national average.
Patients will be invited to join the platform via a text message from their practice, before accessing support through the Aide mobile app.
Brian Snyder, co-founder and chief operating officer at Aide Health, added: ‘What happens between appointments is critical in managing long-term conditions. By supporting patients with short, daily conversations, we're helping them stay on track with their treatment and giving clinicians better visibility to intervene earlier when needed.'
