Mental health trust's leadership rated requires improvement

Leadership at Norfolk and Suffolk NHS Foundation Trust (NSFT) has been rated requires improvement by the CQC.

Caroline Donovan (c) Norfolk and Suffolk NHS Foundation Trust

Caroline Donovan (c) Norfolk and Suffolk NHS Foundation Trust

The regulator noted improvements at the service following a period of ‘prolonged instability'.

NSFT was brought out of special measures by NHS England in February 2025 following a review.

Stuart Dunn, CQC deputy director of operations in the East of England, said: ‘Recent appointments to the board had brought greater stability and experience from high-performing organisations. We saw a significantly improved governance system in place, with clearer lines of accountability and stronger oversight of risks and performance. The board is now more stable, but this stability needs to be maintained so that relationships and confidence can continue to be rebuilt, both within the organisation and with external partners.'

Caroline Donovan, chief executive at NSFT, said: ‘This well-led assessment highlights several key areas of sustained improvement and shows the large-scale transformation which is taking place at NSFT is beginning to reap positive results.

‘We look forward to working closely together to continue to drive these improvements and build on the solid foundations which we have already put in place so that we can consistently provide safer, kinder, better services for our communities.'

 

Collective reporting

Collective reporting

By Liz Wells 08 December 2025

Thousands more patients in Cheshire and Merseyside are getting diagnostic tests within weeks, thanks to an innovative use of data

Government pledges to lift half a million children out of poverty

By Lee Peart 05 December 2025

The Government has pledged to lift half a million children out of poverty by 2030.

Sharp drop in international recruitment of nurses and midwives

By Liz Wells 05 December 2025

The number of nurses, midwives and nursing associates who can practise in the UK has risen to a record 860,801, but there has been a sharp fall in internatio...


Popular articles by Lee Peart