Learning disability services at mental health trust rated outstanding

Hertfordshire Partnership University NHS Foundation Trust (HPFT) has been upgraded from good to outstanding by the CQC following an inspection of its learning disability community services in August.

(c) HPFT

(c) HPFT

HPFT provides specialist healthcare to autistic adults and adults with learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk.  

Victoria Green, deputy director of mental health for East of England, said: ‘When we inspected this service, we found care was provided by leaders and staff who had a passion for supporting people and advocating for their needs, which shaped its culture.'

The CQC praised the involvement of Health Access Champions who have lived experience of learning disabilities and support service improvements across the trust. The report also highlighted the trust's strong culture, skilled workforce and commitment to innovation.

Inspectors reported they had seen staff work together to deliver joined-up care, promote physical health and reduce health inequalities.

Karen Taylor, chief executive at HPFT, said: ‘We are delighted our teams and services have received the highest CQC rating, reflecting the positive difference they are making on a daily basis. 

‘The extensive feedback from people who use our services and their families was incredible. Many spoke to the CQC about the life-changing impact of the care they had received, describing the service as "exceptional", "amazing" and "fantastic".

‘I want to take this opportunity to thank all of our teams – they deserve this recognition.'

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