The introduction of the Single Patient Record (SPR) across all NHS providers will combine GP, hospital and social care data. The NHS Modernisation Bill (formally known as the Health Bill) brought forward in May 2026, introduced the SPR, encouraging the joining up of fragmented health information around the country by making patient's health information and history accessible in one electronic record. The DHSC has said clinicians will have improved access to linked patient data by 2027 through the connection of existing shared care records and has set an ambition all patients will have access to a core set of their data via the NHS App from 2028, with access to their complete data by 2030.

There are considerable benefits to the Single Patient Record roll out. Patient information is currently fragmented across different NHS and social care organisations, meaning patients may need to repeatedly explain their medical history, or undergo duplicate diagnostic tests. Bringing this information together means healthcare professionals will have more access to the information they need, improving decision making and also reducing any unnecessary extra processes.

For social care specifically, patient record connectivity would be invaluable. If a care home was supporting a resident with complex medical needs, for instance, the provider could potentially access all the information needed for care through interoperable systems, rather than having to wait to contact a GP. This would help deliver more personalised and informed care. Achieving this, however, would rely on the care provider investing in systems capable of communicating securely with NHS platforms. Currently, across the majority of care homes, this capability isn't in place, and although the sector has made some progress with the digitisation of paper records, there is still a lack of compatible, secure and modern systems across social care providers.

While the Government's plans promise transformation in patient information accessibility, the future requirements for sharing information and achieving interoperability could create both a technological and data governance challenge for social care providers whose digital health capabilities aren't as advanced as the NHS.

So, what can social care providers do now to make sure they aren't left behind as the NHS becomes increasingly connected?

Social care providers should start preparing for the implementation of the SPR now and begin assessing whether their existing digital infrastructure is capable of supporting interoperability. This includes reviewing current software suppliers, understanding if systems meet appropriate data standards, and establishing if they can securely exchange information with other healthcare organisations. Carrying out an assessment of systems and digital capabilities now, rather than waiting, will put providers in a stronger position when the SPR comes to fruition, while also helping to deliver more effective care and better meet the needs of patients.

Another aspect for social care providers to consider when assessing digitalisation is safeguarding sensitive information. Patient trust is fundamental to the success of an integrated record programme, so it is imperative that sensitive information is being handled securely. Greater digital connectivity naturally introduces additional cybersecurity risks, with each organisation becoming a potential entry point for a cyberattack.

Social care providers need to put adequate protection in place before information is exchanged with healthcare organisations. This includes ensuring that outdated software is regularly patched, as well as monitoring networks for threats and implementing appropriate due diligence to make sure data protection measures are in place. In a sector where staff turnover can be high, regular training and clear governance policies are also vital.

As the SPR begins to be rolled out, social care providers should get a step ahead of integration before it becomes a requirement, particularly organisations who rely on outdated platforms and will need to upgrade their systems. Reviewing existing infrastructure, engaging with software suppliers and addressing cybersecurity vulnerabilities now will help providers prepare for future interoperability requirements. By prioritising digital readiness and robust data governance, social care providers can put themselves in a stronger position to participate in a more connected, effective, health and social care system.