Next health service ombudsman confirmed

The government has confirmed Paula Sussex as the new Parliamentary and health service ombudsman.

Next health service ombudsman confirmed

Sussex was previously chief executive of digital identity services provider, OneID, and has held high-profile roles as chief executive at the Student Loans Company and the Charity Commission.

Her appointment will be for a fixed term of five years, with the possibility of a two-year extension.

Major investment needed to overhaul 'inconsistent' mental health crisis care

Major investment needed to overhaul 'inconsistent' mental health crisis care

By Liz Wells 20 August 2025

Crisis and inpatient mental health services require a ‘major overhaul’ to provide care which is timely, compassionate and effective, a new report concludes.

AI to cut paperwork to free up doctors' time for patients

By Liz Wells 18 August 2025

Patients and frontline staff could see huge benefits from new AI helping people out of hospital quicker and slashing bureaucracy.

NHS infrastructure funding 'timely opportunity' to prioritise ventilation

By Lee Peart 13 August 2025

The release of £750m infrastructure funding in the Spending Review presents a ‘timely opportunity’ to prioritise ventilation systems, according to intelligen...


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