European study shows AI scribes cut documentation time

A large-scale study of AI medical scribes has demonstrated that the technology 'addresses' administrative burden in clinical practice.

© Pexels/Pixabay

© Pexels/Pixabay

The dataset consisted of more than 375,000 medical notes created using Tandem Health's AI Scribe by 1,295 clinicians at Capio, the Nordic region's largest private health provider, across primary, secondary and hospital care.

The study found that the AI technology reduced estimated time spent on medical notes by 29%, from 6.69 minutes to 4.71 minutes per note.

In addition to significant time savings, the study documented measurable improvements in clinician wellbeing. Key findings include:

  • Clinicians on average felt 16% more present during patient consultations, with scores on a five-point scale increasing from 3.73 to 4.33
  • Clinicians reported a 30% reduction in stress from administrative tasks, with mean scores improving from 2.41 to 3.14 in terms of being able to work without feeling stressed by administrative tasks
  •  Objectively measured median editing time was 93 seconds per note based on usage data.

In addition, adoption metrics indicated strong acceptance of AI technology by healthcare professionals:

  • 91% reported the technology was easy to use
  • 91% wanted to continue using it
  • 84% would recommend it to colleagues
  • Notably, 80% stated the scribe was an improvement for their profession.

Lukas Saari, chief executive of Tandem Health, said: ‘Healthcare professionals saw consistent time savings of two minutes per note. If this was scaled across Swedish healthcare, it could lead to a potential saving of over one million hours every year.

‘For European healthcare systems facing acute workforce shortages and rising costs, that capacity gain could make a real difference at scale, addressing wait times, clinician burnout and care access.'

Dr Artin Entezarjou, medical operations at Tandem Health and co-author of the study, added: ‘Our study sets an important foundation for regulators, policymakers, and health care operators to understand the technology and how it can be applied to address our challenges related to workforce shortages, working conditions, and productivity in our health care systems.

‘Our data supports the hypothesis that AI assistants are perceived as beneficial for the profession and can support patient-centred care when they are developed and implemented in an appropriate way.'

Tandem Health, founded in Stockholm in 2023, now serves more than 1,000 healthcare organisations across 11 European markets, including partnerships with the NHS. 

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